Shipping policy
Shipping Information
National & International Delivery:
We offer free shipping on all orders. Every kit ships on a route we control. Depending on your destination it either travels straight to you on a premium lane or runs through our German hub first. We ship with DHL, FedEx or UPS and hand over to your local delivery service for the final delivery. We deliver to all EU member states, including Cyprus, Malta, Ireland, Sicily, Sardinia, Corsica, the Balearic Islands, Crete, the Greek islands, the Azores and Madeira, under the same conditions as mainland Europe. The only area we are unable to serve is Northern Cyprus.
Shipping Schedule & Method:
Orders are dispatched Monday to Friday, excluding public holidays in Germany and North Rhine-Westphalia. Our shipping partners include DHL, FedEx and UPS (express available only upon request). All shipments include tracking and are protected with transport insurance.
Delivery Times & Express Shipping:
Express shipping is optional and available upon request. All packages are shipped on routes we control and usually consolidated into one parcel for multi-item orders.
Estimated delivery times:
EU Stock Orders
Ships from EU warehouse
Delivery: 2–5 business days
No production
Precision Fit Express
Production + priority handling
Delivery: 3–4 weeks total
Faster queue + faster processing
Precision Fit Standard
Made to order
Delivery: 5–6 weeks total
Depends on paint workload
Shipping after final quality control depending on order situation, due to painting work.
In case of delays or unavailable products, our support team will contact you immediately.
Shipping is only done after full payment is received. Duty, import charges and VAT are prepaid by us before your kit leaves, so nothing is due on arrival: no bill from the carrier, no customs office, no payment at the door. All prices include 19% VAT, and the amount shown at checkout is the final amount.
Payment Options
Prepayment (EU only):
After purchase, payment must be made within 7 days. Always mention your order number in the payment reference. Separate transfers for each order are required.
Foreign bank transfers must use OUR commission settings, and SEPA is recommended to avoid delays. Orders can be adjusted before payment, but not after shipping.
PayPal (Worldwide):
No fees. Payment is secure and instant. You’ll be redirected to PayPal during checkout. If needed, payment can also be made directly via PayPal to: support@eurofairings.eu . Be sure to select "Goods and Services" when sending.
Credit Card via PayPal Plus (Worldwide):
No PayPal account is required. Your card is processed securely via PayPal’s payment system.
Direct Debit via PayPal Plus (Germany only):
No fees. Payment is taken directly from your German bank account — no PayPal account required.
Purchase on Account via PayPal Plus (Germany only):
No fees unless payment is late. Payment due within 30 days. This method is non-editable once selected and not eligible for gift items.
Amazon Pay (Worldwide):
Pay easily using your saved Amazon payment method. If payment fails, please contact support immediately.
Additional Notes & Refund Policy
Processing Time After Payment:
Though we aim to ship promptly, please allow 1–2 business days after payment for your order to be handed to the shipping provider, depending on order size.
Refunds:
Refunds are always issued using the original payment method. If that is not possible, our support team will contact you for alternative options.